The world of customs and logistics only works seamlessly when someone can align client needs with day-to-day operations — quickly, decisively, and with a full understanding of every step in the process. At our company, that someone plays a pivotal role: the Key Client Relationship Manager in the Customs & Logistics function.
This role is made for professionals who enjoy turning complex systems into clear, client-friendly solutions, and who aren’t intimidated by the mix of strategic thinking and hands-on problem solving.
Here, your work won’t be a “background task” — you are the solution when our largest clients need clarity, guidance and action.
Feladatok:
End-to-end support and communication for key clients; proactive relationship building
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Preparing, leading and following up on client meetings and conference calls
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Handling client inquiries and requests quickly and efficiently
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Taking ownership of escalations — you are the main point of contact
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Providing proactive updates on statuses, risks and recommended solutions
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Monitoring, analysing and preparing performance reports as needed
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Ensuring data accuracy and consistency at a regional level in cooperation with customs teams
Elvárások:
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College or university degree (customs, logistics, freight forwarding, international trade is an advantage)
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Minimum 3 years of relevant experience (customs administration, forwarding, logistics, client management)
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Confident English skills — both spoken and written
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Advanced MS Excel and PowerPoint knowledge
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Willingness to travel occasionally
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Excellent problem-solving and organisational skills; strong communication
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Strategic thinking and a confident, solution-oriented approach
Amit kínálunk:
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50% home office + flexible working hours
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Bonus + cafeteria package
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Company laptop and mobile phone
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Solid international background with real career development opportunities
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Modern, well-equipped office: relaxation room, massage chair, ping-pong
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Supportive, highly skilled, friendly team
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Family-friendly environment, ideal for returning parents as well
Egyéb:
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Location: Budapest + hybrid (home office)
Adatvédelem:
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